Great customer service
When my package arrived, one of the two items was the wrong size. I emailed them about it and was extremely satisfied with their customer service. Not only did they get back with me the same day but they got the replacement one sent out the next morning. I now have 5 different Mentionables items and the quality is always top notch. I'm very impressed with the company.
Bad Experience - Bad Sizing
I was so bummed with my experience through Mentionables. I saved up to buy lingerie for my wedding and ordered in plenty of time. The sizes were small (and I ordered up after reading reviews). This pair of panties in particular were sent in a completely different size than what I ordered! I returned what did not work hoping to order more to get it in time for my wedding and honeymoon and my order still has not been processed/shipped. I'm getting married on Friday. Super bummed. Will not be shopping here again.
Hi Haley, We are so sorry to hear about your experience so far. We'd love to help you get your items in time for your wedding. Please email firstname.lastname@example.org so we can make this right.