E-Commerce Website Manager (Shopify Plus)

Job Title: E-commerce Website Manager (Shopify Plus)
Job Type: Full-Time
Location: Hybrid work schedule - Must be located within commuting distance from our headquarters in American Fork, Utah

About Mentionables:
Mentionables is a model-free lingerie brand built on community, comfort, and confidence. We create thoughtfully designed pieces that help women feel seen, heard, and amazing in their bodies—without pressure, comparison, or unrealistic standards. Our website is a critical extension of that mission, and we’re looking for an E-commerce Website Manager to own and elevate the Mentionables digital experience.

Role Overview:
The E-commerce Website Manager will own the day-to-day management, optimization, and evolution of the Mentionables website on Shopify Plus. This role blends strategy, execution, design sensibility, and technical know-how. You’ll ensure the site feels intuitive, on-brand, high-performing, and reflective of our community-first values—while driving conversion, retention, and growth.

Key Responsibilities:

Website management & optimization

  • Own daily operations of the Mentionables Shopify Plus site, ensuring accuracy, functionality, and performance.
  • Build, manage, and optimize on-site widgets and experiences using Rebuy (recommendations, bundles, upsells) and Redo (returns/exchanges).
  • Implement conversion rate optimization initiatives through testing, iteration, and performance analysis.
  • Implement front-end updates using HTML, CSS, and basic JavaScript, partnering with devs for larger scale projects when needed

Design, UX & Brand Execution

  • Maintain a strong visual standard across the site—homepage, PDPs, landing pages, banners, and seasonal campaigns.
  • Ensure all web updates reflect the Mentionables brand aesthetic and speak authentically to our customer.
  • Use tools like Canva and/or Adobe (Photoshop, Illustrator) to create or update simple web graphics, banners, and assets as needed.
  • Identify UX opportunities that improve ease, clarity, and confidence for shoppers.

Content & Merchandising

  • Manage product launches, collections, and on-site merchandising in collaboration with marketing and merchandising teams.
  • Ensure product pages are accurate, compelling, and aligned with brand voice and SEO best practices.
  • Support promotions, drops, and seasonal moments through thoughtful site storytelling.

Analytics & Performance

  • Monitor key KPIs including conversion rate, AOV, bounce rate, site speed, and customer behavior.
  • Use tools like Google Analytics, Shopify analytics, and heatmaps to inform decisions.
  • Share insights and recommendations with leadership on a regular cadence.

Cross-Functional Collaboration

  • Work closely with marketing, creative, and operations teams.
  • Coordinate with agencies as needed.
  • Act as the internal owner and advocate for the website experience.

What We're Looking For:

  • 2-4+ years of experience managing an e-commerce website, preferably in apparel or lifestyle brands.
  • Hands-on experience with Shopify Plus.
  • Understanding of HTML, CSS, and front-end functionality
  • Experience building and optimizing widgets with Rebuy
  • Strong eye for design and visual storytelling; understands how brand and UX impact conversion.
  • Highly organized, detail-oriented, and proactive.
  • Graphic design experience using Canva and/or Adobe Creative Suite.
  • Experience working in a fast-growing DTC brand.
  • Familiarity with CRO testing tools and UX best practices.

Why you'll love working at Mentionables:

  • Mission-driven, community-first brand
  • Opportunities for professional growth and autonomy in a fast-paced, entrepreneurial environment.
  • Opportunity to shape a core brand touchpoint
  • Competitive salary
  • Flexible PTO
  • Hybrid work schedule
  • Employee discounts and product perks

How to Apply:

If this role sounds like a perfect fit and you're excited about growing a brand that empowers women through connection—not comparison—we'd love to hear from you.

Please submit your resume, and a short email introduction that includes your answer to the following question to emily@shopmentionables.com:

Mentionables is a model-free lingerie brand built on comfort, confidence, and community. Describe a specific change you would personally make to our Shopify site to better support a woman who feels intimidated or unsure when shopping for lingerie online.

We can’t wait to meet you!